Privacy Policy

Who we are

We are Gentle Botanicals, LLC. Our website address is: www.gentlebotanicals.com. We are a small local Bloomington, Indiana run limited liability company who creates and distributes a variety of skincare products. You can learn more on our About page.

Collection of your Personal Information

In order to better provide you with products and services offered, Gentle Botanicals LLC may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number
  • Credit/Debit Card information
  • Other Payment Method Information (Apple Pay, Google Pay)

If you purchase Gentle Botanical’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: a) registering for and account; b)entering a sweepstakes or contest sponsored by us or one of our partners; c) signing up for specific offers d) sending us an email message; e) submitting your credit card or other payment information when ordering and purchasing products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Gentle Botanicals collects and uses your personal information to operate and deliver services you have requested. Gentle Botanicals may also use your personally identifiable information to inform you of other products available from Gentle Botanicals.

Contact forms

Gentle Botanicals does not distribute contact information or mailing lists gathered from our website or other media platforms. Contact forms are for the use of addressing issues or questions from our clients, delivering newsletters and other digital promotional material related to Gentle Botanicals, and in contacting clients for shipping confirmation, delays or related issues. Your information gathered from our contact forms are to remain confidential unless required by law to: a) confirm to the edicts of the law or comply with legal process served on Gentle Botanicals or the site; b) protect and defend the rights or property of Gentle Botanicals; and/or c) act under exigent circumstances to protect the personal safety of users of Gentle Botanicals, or the public.

Security

Gentle Botanicals uses a combination of malware protection to insure the safety of you personal identifiable information including Dream Shield and Secure Hosting.

Sharing your Information

Who we share your data with

If you request a password reset, your IP address will be included in your reset email.

To load our custom typography, we use Adobe Fonts and your IP address may be shared with them. Adobe does not set or use cookies in order to serve our fonts.

Google Analytics tracks data about visitors to our website by storing cookies on your computer. You may prevent the storage of cookies by setting your browser software accordingly.

Third Parties

Gentle Botanicals does not sell, rent or lease it’s customer lists to third parties.

Gentle Botanicals may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All third parties are prohibited from using you personal information except to provide these services to Gentle Botanicals, and they are required to maintain the confidentiality of your personal information.

Gentle Botanicals may disclose your personal information, without notice, if required to do so by law or in good faith that such action is necessary to: a) confirm to the edicts of the law or comply with legal process served on Gentle Botanicals or the site; b) protect and defend the rights or property of Gentle Botanicals; and/or c) act under exigent circumstances to protect the personal safety of users of Gentle Botanicals, or the public.

Your data, your rights

You can subscribe or unsubscribe from Gentle Botanicals communications on our Email Preferences page. If you unsubscribe from our mailing list, you will continue to receive transactional emails regarding your purchases.

If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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