Terms & Conditions

Returns, Refunds & Exchanges

Gentle Botanical products are for personal care and, as such, all sales are final and we cannot accept returns or issue exchanges. But if there is a mistake in your order, if you did not receive the item you ordered, we want to make it right! Contact us within 5 days of receipt to report the mistake. If you are unsure about which product to purchase, we recommend trying one of our Discovery Sets!

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